Contact information
Returns & Refunds
Because our skincare products are produced and packaged specifically for each order, we generally cannot accept returns for change of mind or opened/used cosmetic products.
If your order arrives damaged, defective, incorrect, or does not arrive, please contact us at support@kangbeauty.store as soon as possible with your order number and, where applicable, clear photos of the item and packaging.
We will review eligible issues and may offer a replacement or refund depending on the circumstances. This policy does not limit any rights you may have under applicable consumer-protection laws.